Effective Date: 30 June 2025

Welcome to Send It and Save Ltd. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before using our platform.

1. About Us

Send It and Save Ltd (“we”, “us”, or “our”) provides an online platform that allows users to compare and book parcel delivery services with third-party couriers. We act as both a comparison site and a booking agent.

Company Name: Send It and Save Ltd
Email: info@senditandsave.com

2. Use of Our Services

• You may use our platform with or without creating an account.
• By using our service, you confirm that:
  • You are at least 18 years old.
  • You will provide accurate and complete information when making a booking.

3. Bookings and Payments

• You can compare courier options and make bookings directly through our website.
• All bookings are subject to acceptance by the chosen courier.
• We charge users directly, and prices displayed are based on the information you provide.
• Prices may be adjusted after booking if the parcel weight, size, or other details are inaccurate.

4. No Cancellations or Amendments

Once a booking has been confirmed and payment made, it cannot be cancelled or amended. Please double-check all parcel and address details before finalizing your booking.

5. Our Role and Liability

• We are not the courier and are not responsible for the actual carriage or delivery of your parcel.
• Delivery is carried out by third-party courier companies. You agree that:
  • Any loss, delay, or damage is the responsibility of the courier, not Send It and Save Ltd.
  • All claims must be made directly with the courier in accordance with their terms.
• We are not liable for:
  • Acts or omissions of couriers
  • Parcel delays or loss
  • Misuse of the platform by users

6. User Responsibilities

• Providing accurate parcel and recipient details
• Complying with any courier-specific rules (e.g., prohibited items)
• Ensuring that your item is properly packaged and labelled

7. Intellectual Property

All content on our website (including branding, text, and graphics) is owned by or licensed to Send It and Save Ltd and protected by copyright laws. You may not use or reproduce it without permission.

8. Privacy and Cookies

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data. We also use cookies to enhance your experience and analyse website usage.

9. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on our website. By continuing to use our services, you accept the current version of the Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us:
Send It and Save Ltd
Email: info@senditandsave.com